Educational Counsellor

Educational Counsellor

Thông tin công việc

Responsibilities

- Have excellent knowledge in terms of product and functional knowledge

- Give counselling to customers in person, on phone and by email

- Do telesales

- Complete school application and visa application

- Liaise with overseas schools on student application and issues

- Make sure the student folder filed with appropriate and enough documents

- Handle customer issues; get support from superiors if necessary

- Conduct visa training and program orientation

- Follow up student study pathway with schools

- Conduct customer service after sales: build up supporter network and strengthen relationship with students

- Be interpreter for department seminars & support school partners at fairs

- Get to know and update overseas study market, competitors and other related education organizations frequently

- Attend training workshops, exhibitions, fairs and relevant events

- Be leaders for summer course program

- Make sure the working area neat and tidy

- Support DM on assigned tasks

Qualifications

- University Degree

- Experience in Overseas Study area and Administration

Yêu cầu công việc

- Leadership/Ownership

- Team work

- Communication

- Problem solving

- Creativity

- Cooperation

- Capability building

- Excellent English and Vietnamese (4 skills), Upper-Intermediate

- Excellent at MS-Office (Word, Excel, PowerPoint, Outlook)

Địa điểm

Hồ Chí Minh


Trình độ


Phòng ban

The Overseas Study Centre


Thông tin liên lạc

Trụ sở chính - Nhân sự
Tel: +84 3 521 8788 – Ext.1969


Email

vacancies@ilavietnam.edu.vn