Centre Manager (CM)

Centre Manager (CM)

Thông tin công việc

Responsibilities

Centre performance:

- Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;

- Together with Academic Manager, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc

- Propose plans and actions in order to achieve the approved annual budgets and targets.

Centre operations:

Property management

- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean, safe and workable;

- Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;

- Responsible for appropriate forecast and ordering of books and materials for centre use.

Human Resources

- Recruit and select staff

- Train and coach staff

- Develop staff

Administration

- Follow relevant regulations, code and law of the government;

- Work with local authorities.

Operations

- Follow the company policies, procedures, regulations, document and reporting systems

- Maintain the company standards

- Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.

Academic involvement

- Work with Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.

- Non-financial budgets

- Scheduling

- Teachers issues, if any

- Events

- Others where appropriate

MRK

- Understand the market and organize events to achieve monthly, quarterly and yearly sales target

New centre set-up:

KPIs

- Revenue: 40%

- Contribution: 20%

- Sales: 20%

- Re-enrolment: 20%

Qualifications

- University graduate

- At least 3 years experience at management level in a foreign invested company

- Understanding of local and foreign educational systems

Yêu cầu công việc

- Strategy planning skills

- Good management skills

- Strong sales and customer service focus

- Excellent organizational skills

- Excellent interpersonal and communication skills

- Good presentation and persuasive skills

- Training, coaching and delegating skills

- Fluent in both English and Vietnamese

- Familiar with MS Office, Microsoft Project, etc

- Manage more than 1 centre

- Work on shift and/or weekend

- Travel outside the city-centre

Địa điểm

Hồ Chí Minh


Trình độ

Manager


Phòng ban

Centre Management


Thông tin liên lạc

Trụ sở chính - Nhân sự
Tel: +84 3 521 8788 – Ext.1969


Email

vacancies@ilavietnam.edu.vn